CUSTOMER SERVICE

Ordering & Payment

We ask that you review your order carefully, as it cannot be modified once submitted.

Once your order is placed, you will receive your order summary and confirmation number, as well as an email confirmation which includes your order number and an approximate order total.

Methods of Payment

We accept the following methods of payment: Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, and Afterpay. You may pay us with your credit card using a secure payment service. Our shopping cart has built-in security measures to protect your information from loss, misuse and alteration. We use industry-standard practices, such as encrypted storage and password protection systems, to safeguard the confidentiality of information.

Please note that we are unable to process your order if we cannot obtain authorization from your credit card company. You may wish to contact the issuing bank of your credit card regarding this matter, and then inform us of any additional information. Please respond quickly; merchandise cannot be held for your order and may become unavailable.

For the fastest results, please contact us via email.

Shipping Information

We offer a number of shipping options to fit your needs.

At checkout, we will provide you with an estimated delivery date for your order, which will also be noted on your Order Confirmation email. We do not ship on Sundays and/or nationally observed US holidays. Standard shipping orders can take up to 48 hours to process; express or overnight orders placed after 1 PM will ship on the next business day.

Once shipped, you will receive a Shipment Confirmation email with a tracking number.

We ship to all US territories and APO/FPO/DPO addresses. Orders shipped to PO Boxes are sent via First-Class Mail, USPS Priority Mail. Unfortunately, we cannot offer express and/or overnight shipping for these locations.

 

Returns & Exchanges

Are you stoked about your order?

Return / Exchange Policies:

Please return unused items within 7 days of receipt or delivery. 

Items you wish to exchange must be accompanied by a receipt and in its original packaging having not been worn. 

Thank you for Sustainably shopping with us!